Vice President, Experience Strategy & Design
Connective DX, Portland, OR
2013 – Present
Build and grow an interconnected, human-centered design department: Strategy, UX, Interaction Design, Content Strategy, Data & Analytics groups.
Develop flexible, collaborative process to integrate expertise across the department and agency
Inspire progressive thinking and delivery capabilities for large enterprise clients
Agency thought leader on Experience Design and Design Thinking.
Babcock & Jenkins, Portland, OR
2008 - 2012
Creative and design dept. lead (UX, UI, Content, Concept).
Introduced user-centered design principles to an established design process resulting in improved efficiency and outcomes.
Design team lead on new business pitches resulting in new engagements with clients including Xerox, Adobe, IBM & LinkedIn.
Associate Creative Director
2003 – 2008
Euro RSCG, San Francisco, CA
Lead cross-functional design and technology teams toward ground-breaking integration of ideas and execution.
Design lead & client partner on key accounts.
Defined a culture of ownership and accountability in design, orienting the process and dialog toward user outcomes and ROI.
2002 – 2003
Kirshenbaum, San Francisco, CA
Design and code for clients in the financial services sector including Charles Schwab, Bank of the West and Chela Financial.
Introduced combined UX design and content approach to clarify key user flows and accelerate process.
Sr. Art Director
1998 – 2002
Extraprise, San Francisco, CA
Concept and UX/UI design for websites and digital marketing programs for clients including Kodak, Charles Schwab and numerous startups during the dot com boom
1995 – 1997
Clarion, Stamford, CT
Designer on large design and development teams for key clients including IBM, Symbol technologies and Bank of America.
Design Leadership, Design Thinking; Digital Strategy; Customer Experience; Business Development; UX; Interaction Design; Pragmatic Idealism; Refilling Coffee Pot
Bachelor of Design, National College of Art & Design, Dublin, Ireland